Kazia
Tashiwa - Pinnock

Aspiring UX Designer

Phone: 07707328266
Email: kaziapinnock@icloud.com
Address: United Kingdom, UK
LinkedIn: Kaziapinnock

about

ABOUT

Hi, I’m Kazia an aspiring UX Designer with a background in Computing and Data Science. I’m passionate about creating intuitive, user-focused digital experiences that solve real problems and improve everyday interactions.

My background in research, data analysis, and problem-solving has helped me develop a strong understanding of user behaviour and digital systems. I enjoy combining analytical thinking with creativity to design experiences that are both functional and accessible.

I’m currently building my UX skills through projects focused on user research, digital banking experiences, and interface design.

resumé

SKILLS & EXPERTISE

With a strong foundation in user research, data analysis, and interface design, I leverage my analytical skills alongside creativity to craft functional and accessible designs. My goal is to enhance user engagement through thoughtful design choices and a deep understanding of user behavior. I became interested in UX Design because I enjoy understanding how people interact with digital products and finding ways to improve those experiences. Coming from a Computing and Data Science background, I’ve developed strong analytical and research skills that naturally connect with UX. Through university projects and UX learning courses, I’ve gained experience in competitor analysis, customer research, user behaviour analysis, and digital problem solving.

I’m particularly interested in:

User Research
Digital Product Design
Accessibility
Customer Behaviour Analysis
UX Strategy
Mobile App Experiences
I enjoy creating designs that are simple, intuitive, and user-centred while balancing both business goals and customer needs.

Skills

UX Skills
User Research
Competitor Analysis
Customer Surveys
User Personas
Wireframing
User Flows
UX Writing
Accessibility Awareness
Problem Solving
Data Analysis
Tools
Figma
Canva
Miro
Google Forms
HTML & CSS
SQL
Soft Skills
Communication
Creativity
Empathy
Collaboration
Critical Thinking
Attention to Detail

WORK EXPERIENCE

Sephora, Bristol l Beauty Expert

(March 30th - Current)

Delivered personalised beauty consultations by recommending skincare and beauty products tailored to customers’ skin types, concerns, and individual needs using strong communication and questioning techniques.

Supported daily store operations including cash handling, customer service, stock upkeep, and maintaining a positive shopping experience within a fast-paced retail environment.

HBeauty, Bristol l Beauty Consultant

(Dec 2025 - March 2026)

Delivered a luxury, consultative customer experience for premium fragrance brands including Bvlgari, using strong product knowledge and personalised recommendations across fragrance, skincare, and beauty to support sales and customer satisfaction.

Apple, Birmingham l Specialist

(June 2024 - Jan 2025)

Gained transparency skills and delivered tailored customer support and product recommendations across Apple products, services, and third-party solutions, using strong communication and problem-solving skills to enhance customer satisfaction.

Thrived in a fast-paced retail environment by multitasking efficiently, collaborating within a team, and handling customer interactions professionally while maintaining confidentiality and company standards.

(April 2022 - June 2024)

EE , Bristol/Birmingham l Customer Advisor

Analysed sales data using Oracle to support performance reporting, while collaborating within a team to manage inventory and maintain accurate stock control across locations whislt delivery great customer service

EDUCATION

2022 - 2025
Birmingham City University
Bachelor's Degree in Computing and Data Science
Birmingham, UK

2:1 Classification

Developed strong analytical, research, and problem-solving skills through technical and user-focused projects.
Data Visualisation: Analysed datasets using data analysis and visualisation techniques to identify behavioural patterns and deliver actionable insights.
Web Design and Development: Designed and developed a personal website using HTML and CSS, focusing on usability, structure, and responsive design principles.
AI and Machine Learning: Conducted exploratory data analysis and predictive modelling on healthcare datasets, strengthening research and analytical thinking skills.
Database and Web Application Development: Built functional web applications connected to relational databases using SQL and PHP.
Developed transferable UX skills including user-centred thinking, research, data interpretation, and digital product analysis.

CERTIFICATIONS

Lloyds Banking Group – UX Introduction Course

2026

Learned UX research methods, competitor analysis, customer journey mapping, and survey design.
Conducted research into digital banking experiences and customer behaviour.
Developed understanding of user-centred design principles and UX problem solving.
I successfully led a project focused on enhancing user experience for a digital banking application, resulting in a 30% increase in user satisfaction ratings. Additionally, I participated in a design sprint that received recognition for innZovative solutions in improving accessibility.

contact

CONTACT